Terms and Conditions

By purchasing or ordering the Goods and/or Services, you agree to be bound by the terms and conditions set out below. Before placing your order, if you have any questions relating to these Conditions please contact us via our email info@kidscomp.ie or via our phone +353-851210056.

“KIDSCOMP” means KidsComp Limited, together with its subsidiary and holding companies and any subsidiaries of such holding companies.
“Conditions” means these terms and conditions.
”Goods” means any goods you purchase under these Conditions.
”Non-subscription Services” means any Services other than Subscription Services.
”Personal Information” means the details provided by you to us.
“Services” means any services you order or otherwise purchase under these Conditions.
”Subscription Services” means Services to which you subscribe on an ongoing basis, for example technical support Services.
“Us/our/we” means KidsComp Private Limited, a company registered in Ireland.
“Website” means either one of the websites located at www.kidscomp.ie or any other URL which may replace it.
“You/Your” means the person who is  ordering or otherwise purchasing the Goods or Services.

1. Rights and Obligations

1. 1. 1. You undertake:
         1. to pay any amounts due to us in a timely manner;
         2. that the Personal Information you provide is true, accurate, current and complete in all respects;
            to notify us immediately of any changes to the Personal Information using the contact details in Clause 5.4; and
            not to impersonate any other person or entity or to use a false name.
      2. We reserve the right to modify the price or the content or withdraw, temporarily or permanently, some or all the Goods or Services available. We also reserve the right to change or add to these Conditions from time to time.
      3. Unless you have placed an order for any Goods or Services, or you subscribe to any Subscription Services, by the time such a change takes effect, we shall not be obliged to give you notice of any such modification or withdrawal.
      4. From time to time we may also have to make changes in the specification of any Good or Service:
         1. to make it conform with any applicable safety or other statutory requirements; or
         2. to make it reflect changes in the manufacturer’s specification,
            but we will endeavour to ensure that such changes do not reduce the quality or performance of such a Good and/or Service. Where you have placed an order for the affected Good and/or Service and such changes are substantial, we will notify you in advance to ensure that you still wish to proceed with any order that you have placed.
      5. Goods and Non-Subscription Services:
         1. You will be subject to the policies and Conditions in force at the time you order or otherwise purchase the Goods or Non-Subscription Services, unless we are legally obliged to make changes to these Conditions that apply retrospectively. If this happens, these changes will apply to any orders we have not yet fulfilled when the changes took effect, even if your order was placed previously.
         2. We shall not withdraw or modify to your substantial detriment any of the Goods or Non-Subscription Services for which we have accepted an order from you, other than where such modification or withdrawal is required because of events outside of our reasonable control.
         3. The purchase of software products is subject to your acceptance of the terms of any end user and/or licensing agreement(s) relating to such software.
      6. Estimated time frames for delivery of Goods or completion of Services are estimates only and delays may arise due to matters outside of our reasonable control.
      7. Goods may be subject to Ireland export control laws and laws of the country where they are delivered or used. Under these laws, such Goods may not be sold, leased or transferred to restricted end-users (including to nationals of Cuba, Iran, North Korea, Sudan, and/or Syria) or countries or for restricted end-uses (including uses related to the development, production, use, or maintenance of” Weapons of Mass Destruction”, including without limitation, uses related to nuclear, missile, and/or chemical/biological development). If Goods are supplied to you subject to any such Export Laws, such supply is subject to you not falling into any such restricted categories.

2. Orders

1. 1. 1. Goods and Services are available only to individuals who we, in our absolute discretion, consider eligible. The eligibility criteria include, without limitation, those whose applications are acceptable to us and those who are residents in Ireland. Services that come with minimum term contracts are only available to individuals who are 18 years old or over and by ordering or otherwise purchasing such Services, you confirm that you are 18 years old or over.
      2. When requested by us, you must provide your name, phone number, address, payment details and other requested information.
      3. Each order placed by you will be treated as an offer to purchase the Goods and/or Services to which your order relates. The contract will only be completed when we dispatch the Goods/commence the provision of the Services (as applicable) or when we take any due payment from you (which includes debiting your payment method), whichever is the earlier.
      4. You acknowledge that any automated acknowledgement given when you place an online order shall not amount to our acceptance of your offer to purchase.
      5.  We may, at our own discretion, limit, restrict or reject any order you place at any time prior to the contract having been completed. Where this happens, we will attempt to contact you. We also reserve the right to limit or prohibit sales to dealers or to entities that we believe, in our sole discretion, are making use of the Goods or Services for profit.

3. Price and Payment

1. 1. 1. The price of the Goods or Services (if any) shall be the price of which we inform you prior to accepting your order. Prices include VAT at current rates unless stated otherwise.
      2. If you fail to make any payment when due then, without prejudice to any other right or remedy we may have, we may:
         1. where you have ordered Goods or Non-Subscription Services, cancel this agreement; and/or
         2. in any event, charge you interest (before and after any judgment) on the amount unpaid, at the rate of 2% per calendar month, until payment is made in full (a part of the month being treated as a full month for calculating interest).
      3. You confirm that any payment method you use is yours.
      4. Payment methods are subject to validation checks and authorisation and we will not be liable for any delay or non-delivery caused by failure of such checks or authorisation.
      5. Once your Goods have been collected and/or otherwise received by you, all risk of damage to, or loss of, the Goods shall pass to you.
      6. Irrespective of your receipt of the Goods, the passing of risk or any other provision of these conditions, ownership shall not pass to you until we have payment in full for the Goods.
      7. Until the ownership passes to you, you shall hold the Goods on our behalf and keep them safe and identified as our property, and we shall be entitled to ask you to return the Goods to us.

4. Cancellation, Returns and Exchanges

1. 1. 1. Without prejudice to our rights under Clause 1 above, if either party breaks the terms of these Conditions in any material way, the other party can terminate these Conditions by giving the other party 7 days’ written notice.
      2. In certain situations, we may be prepared to give you a refund or exchange for Goods if you change your mind.
      3. Goods and/or Services ordered online or over the phone only
         1. You may cancel any order for Services any time within 7 working days from the day after placing your order, however, you may not cancel once we have started providing any part of such Services to you with your agreement.
         2. You may cancel any order for Goods other than audio or video recordings or software at any time within 7 working days from the day after receiving your Goods without liability to us.
         3. A working day is any day except Saturday, Sunday and Ireland public holidays.
         4. You may cancel your order by calling us.
         5.  If you cancel your order in accordance with the provisions of this Clause 4.3.1, and 4.3.2 we will refund any sums paid by you in relation to your order (less our costs if we have to recover any Goods from you) within 30 days.

5. Your Personal Information

1. 1. 1. We need to collect certain Personal Information to provide you with the Goods and/or Services.
      2. You agree that we may use, update, share and process your Personal Information in accordance with our privacy policy. Our privacy policy is available upon request by calling us on online at https://www.kidscomp.ie/privacy-policy/

6. Limitation of Liability

1. 1. 1. We will not be liable for any loss or damage caused by us in circumstances where:
         1. there is no breach of a legal duty of care owed to you by us; and/or
         2.  such loss or damage is not reasonably foreseeable.
      2. We will not be liable for any loss or damage caused wholly or mainly by your breach of these Conditions.
      3. Our liability shall not in any event include losses related to any business of a customer including but not limited to lost data, lost profits or business interruption.
      4. Nothing in these Conditions shall:
         1. exclude or limit our liability for death or personal injury resulting from our acts or omissions or those of our servants, agents or employees; or
         2.  limit your rights as a consumer under applicable Ireland law.
      5. All Services are provided on a commercially reasonable basis. Although we will provide the Services with reasonable skill and care, we make no warranty that the Services will meet your exact requirements or that they will always be available.
      6. The Goods, where new, are sold with the benefit of and subject to the terms set out in any warranty or guarantee given by the manufacturer of the Goods. This is in addition to your legal rights in relation to Goods which are faulty or which otherwise do not conform to the legally required standard.
      7. Each provision of this Clause 7 operates separately. If any part is disallowed, or is not effective, the other parts will continue to apply even after our agreement has been terminated or cancelled.

7. General

1. 1. 1. Events Beyond the Parties Reasonable Control: If either of us cannot do what we have promised because of something beyond our reasonable control such as lightning, flood, exceptionally severe weather, fire, explosion, war, civil disorder, industrial disputes, acts or omissions of persons for whom we are not responsible, or acts of local or central government or other competent authorities, such party will not be liable for this.
      2. Third Parties: Nobody but you and us can benefit from these Conditions under the Contracts (Rights of Third Parties) Act 1999.
      3. Assignment: You may not but we may, assign, charge or otherwise dispose of our rights under these Conditions. Any attempt by you to do so shall be void.
      4.  Governing Law: These Conditions will be governed by English Law and if you are not happy with how we deal with any disagreement and want to bring court proceedings, you must do so within Ireland.
      5. Each Clause of these Conditions operates separately. If any part is disallowed, or is not effective, the other parts will continue to apply even after our agreement has been terminated or cancelled.
      6. Call Monitoring: Monitoring or recording of your calls may take place for our business purposes. Calls to our customer service numbers should incur local call costs from a standard BT line, calls from other providers may vary and calls from mobiles may cost significantly more.

8. Handling Complaints and Sending Notices

1. 1. 1. If you wish to make a complaint you may do so in the following way:
      2. Proof of sending does not guarantee our receipt of your notice. You must ensure that you have received an acknowledgement from us which should be retained by you.

9. Classroom and Student Behaviour Policy

      9.1. Our Learning Environment

1. 1. 1. We are committed to providing a safe, enjoyable, and inclusive learning environment where children can explore coding, meet new friends, and develop confidence through creativity and collaboration. 
      2. To ensure all students can benefit equally from our classes, we expect everyone to show respect, kindness, and cooperation at all times.

      9.2. Behavioural Expectations

1. 1. 1. Students are expected to:

• • • • Listen carefully and remain attentive when the instructor is teaching or giving instructions.
      • Speak respectfully to instructors and fellow students.
      • Participate positively in group discussions and activities.
      • Follow classroom rules and any specific safety instructions given by the instructor.
      • Refrain from using personal electronic devices, playing games, videos, or music, unless explicitly allowed as part of the class activity.
      • Avoid any form of physical or verbal bullying, teasing, or behaviour that may cause discomfort or distraction to others.

      9.3. Disruptive Behaviour

1. 1. 1. If a student behaves disruptively, the instructor may pause that student’s participation in the session and will make a note of the incident. Parents or guardians will be informed by email or phone regarding the behaviour and any necessary follow-up action.
      2. Examples of disruptive behaviour include (but are not limited to):

• • • • Repeatedly talking, shouting, or refusing to follow instructions.
      • Playing games, videos, or music unrelated to the class.
      • Distracting others from learning.
      • Persistently crying, running around, or refusing to participate.

      9.4. Managing Emotional Distress

1. 1. 1. We understand that young children may sometimes feel overwhelmed or upset. If a student becomes distressed or highly disruptive during a class, the instructor may temporarily remove them from group activities to allow time to calm down. In such cases, parents or guardians may be contacted and asked to assist or comfort their child outside the classroom if needed.

      9.5. Repeated or Severe Behavioural Issues

1. 1. 1. All decisions regarding class continuation, transfer, or refund (if applicable) will be made solely at the discretion of We, considering the circumstances on a case-by-case basis.
      2. If a student’s ongoing behaviour significantly impacts the learning experience, safety, or well-being of others, We reserves the right to:

• • • • Temporarily suspend the student’s participation, or
      • Permanently withdraw the student from the programme.

      9.6. A Shared Responsibility

1. 1. 1. We believe positive behaviour is best achieved through collaboration between parents, students, and instructors. We appreciate your support in reinforcing respectful and considerate behaviour, helping us maintain a fun, focused, and productive learning atmosphere for all children.

10. Special Needs and Inclusion Policy

      10.1. Inclusion Commitment

1. 1. 1. We encourage and welcome children with all disabilities or special needs, including those with Autism, ADHD, or learning difficulties, to participate in our classes.Our aim is to create a safe, inclusive, and positive space for all students.

      10.2. Parental Support (Initial Participation)

1. 1. 1. Parents or guardians of children with special needs are required to sit in the classroom initially and, if necessary, assist their child until the instructor is confident that the child can follow instructions and participate independently and quietly without distracting the class.

      10.3. Ongoing Assistance

1. 1. 1. For students who may require continued additional support (e.g., those who are easily upset, distracted, or have difficulty following instructions), a parent or guardian must remain in the classroom for all sessions to assist the child as needed.

      10.4. Disclosure Requirement

1. 1. 1. Parents or guardians must inform us in advance of any medical, behavioural, or learning conditions that may affect their child’s participation. Failure to disclose such information may result in the child being withdrawn from the programme. 
      2. We accepts no responsibility or liability for any incident, injury, distress, or issue arising as a result of withheld or undisclosed medical, behavioural, or learning information

      10.5. Instructor Limitations

1. 1. 1. Our instructors are not trained Special Needs Assistants (SNAs) and cannot provide one-to-one or specialist care. 
      2. They are responsible for managing the full class and ensuring a safe, productive learning environment for all students.
      3.  Therefore, while our instructors will make reasonable efforts to accommodate individual needs, they cannot provide continuous, individualised supervision or intervention for any student.

      10.6. Behavioural or Safety Concerns

1. 1. 1. If a child’s needs or behaviour significantly disrupt the class or affect other students’ learning, We reserve the right to temporarily or permanently withdraw the child from the programme. 
      2. Refunds or credits may be offered only at the company’s discretion.

      10.7. Our Shared Responsibility

1. 1. 1. We believe successful inclusion relies on clear communication and shared responsibility between the company, instructors, and parents or guardians.
      2. We value every child’s opportunity to learn but must also maintain a productive and respectful environment for all students and staff.
      3.  By enrolling a child with additional needs, parents or guardians agree to:

• • • • Provide full and accurate information about their child’s requirements,
      • Cooperate with instructors’ guidance regarding classroom support, and
      • Ensure their child’s participation does not negatively impact others’ learning experiences.
      • Parents agree to sit in the classroom and assist the child if needed initially or on going
        

11. Lego Robotics Club Policy

1. 1. 1. The Lego Robotics Club operates differently from general Lego play sessions. Its primary purpose is to teach coding and logical thinking through structured Lego-based activities.
      2. To ensure an effective learning experience for all students, the following conditions apply:
         • The club involves guided, project-based learning, where students must follow step-by-step instructions provided by the instructor or on the tablet.
         • Free building or Do-It-Yourself Lego projects are not part of this program.
         • The club may not be suitable for children who have difficulty following structured instructions (including children with additional needs such as Autism or ADHD) or who prefer to build independently without following the instructions.
         • We are still open and inclusive, but Parents or guardians who still wish to enroll such above children must remain in the classroom throughout each session to assist their child as needed.
         • It is the parent’s responsibility to confirm with the host venue (e.g., school) whether parents are permitted to sit inside the classroom during sessions before making the booking.
         • We reserve the right to withdraw any student who cannot follow instructions or whose participation disrupts the learning environment or prevents the class from proceeding as intended.